Design-led strategy consultancy

Clarity before action.

We help organisations navigate complexity, find direction, and design solutions that work — from strategic clarity to the creation of products, services, and experiences.

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The challenge

Most businesses don’t lack effort. They lack clarity.

You run but you don’t grow. You are busy but not directed. Decisions get made reactively, not strategically. The common thread isn’t a lack of resources, talent, or ambition — it’s the absence of strategic clarity.

We call this The Clarity Gap. Locus exists to close it — through design-led sensemaking, strategy, and the creation of real solutions.

Our approach

From framing to action.
We design the whole journey.

Our process adapts the Design Council UK’s Double Diamond into what we call the Design Funnel — a model that reflects how design-led strategic work actually unfolds. We invest disproportionate energy in the early stages: understanding the situation, surfacing assumptions, and framing the right question.

The Locus Design Funnel: Discover, Define, Develop, Deliver
See how we work →

What we do

Six territories. One design-led approach.

Business Transformation

Business Transformation

When the business works — but doesn’t grow.

New Business Models

New Business Models

When the idea is strong — but the architecture isn’t.

Experience Design

Experience Design

When the product is good — but the experience isn’t.

Creative Environments

Creative Environments

When teams have knowledge — but can’t unlock it together.

New Products

New Products & Propositions

When there’s demand — but no clear offer.

Strategic Marketing

Strategic Marketing

When the work is excellent — but nobody sees it.

Our work

Selected challenges we’ve helped navigate.

Manufacturing

The Glass Manufacturer That Discovered Design

Family Business

A Century-Old Manufacturer and The Estimator

Agri-food

Nine Opportunities from One Conversation

See all cases →

Who we are

A design-led practice built on research, rigour, and real engagement.

Co-founded by Dr Manos Chatzakis and Neil Smith — bringing together hands-on design strategy with deep research into how organisations actually innovate.

Meet the team →

Our thinking

Ideas, observations, and questions from our practice.

Strategy

The Clarity Gap: Why Businesses Run But Don’t Grow

An exploration of the space between intention and achievement — and why the answer isn’t more effort, more data, or more tools.

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Organisations

Your Org Chart Is Lying To You

In every organisation we’ve studied, the people who make things happen don’t match the structure diagram. What this means for decisions.

Read →

Method

Front-Loading: Why Starting Slow Gets You There Faster

The counter-intuitive finding that investing disproportionate time in understanding the problem produces dramatically better outcomes.

Read →

Get in touch

Let’s start with a conversation.

If something here resonated — or if you have a challenge that needs clarity and action — reach out. The first step is always a conversation.

Email

locusforinnovation@gmail.com

WhatsApp

+30 6944 800 352

Location

Meletiou Piga 17, Chania, Crete · United Kingdom

Send us a message

Thank you! We’ll be in touch soon.

The Clarity Session

A structured 120-minute strategic conversation — in person or online. We map your situation, surface the real challenge, and identify the right next move.

The fee is absorbed into any follow-on engagement.

Book a session →